Training Arena LLC
Privacy Notice
Last Modified: May 13, 2024
Introduction
Training Arena LLC (“Training Arena”, “Company”, “we”, “our”, or “us”) respects the privacy of every user of its Services.
This Privacy Notice describes the types of information we may collect from you or that you may provide when you visit the website www.trainingarena.com (the “Website”), including any functionality, products, and services offered on or through the Website, the Training Arena mobile application (the “App”), and all classes, courses, content, and training modules available thereon (the “Courses”) (together, the Website, the App, and the Courses are referred to herein as the “Services”), whether as a guest or a registered user.
This Privacy Notice applies to information we collect:
on this Website or through the App;
through our Services;
in email, text, and other electronic messages between you and this Training Arena; and/or
when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Notice.
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by Company or any third party; or
any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.
Individuals Under the Age of 18
Our Services are not intended for individuals under 18 years of age. No one under age 18 may provide any personal information to or through the Services. We do not knowingly collect personal information from individuals under 18. If you are under 18, do not use or provide any information through the Services or through any of its features, register on the Website or the App, make any purchases through the Website or the App, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from an individual under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at [email protected].
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Services, including information:
By which you may be personally identified, such as name, zip code, geographic region, email address, or telephone number (“personal information”).
About your internet connection, the equipment you use to access our Services, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Services may include:
Information that you provide by filling in forms on our Services. This includes information provided at the time of registering for an account or requesting further services. We may also ask you for information when you report a problem with our Services.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website and/or App, including location data, logs, and other communication data and the resources that you access and use on the Services.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Services according to your individual interests.
Recognize you when you return to our Services.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
Third-Party Tracking Technologies
Some content or applications, including advertisements, on the Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Services and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it, including to fulfill orders you place through or Website or App.
To provide you with notices about your account, including purchase notifications.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to any products or Services we offer.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Notice:
To contractors, service providers, and other third parties we use to support our business.
To the instructor of a Course you purchase. For example, we may disclose to your course instructor(s) your name, email address, phone number, and course progress with your consent.
To organizations with which we partner to confirm attendance and participation in the Services.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Training Arena’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Training Arena about our Services users is among the assets transferred.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the refer or email a friend feature of our Services, we will transmit the contents of that email and your email address to the recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Training Arena, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The categories of personal information we may disclose include:
Identifiers
Customer Records Information
Internet or Other Electronic Activity Information
Retention of Your Personal Information
We may retain your personal information both during and after the time you are a recipient of our Services, but we keep your personal information for no longer than needed pursuant to a legitimate organizational purpose. For example, we may retain contact information after you are a recipient of our Services to maintain our internal financial or transactional records, to communicate with you about our relationship, or to deliver marketing communications to you in accordance with applicable law.
The length of time for which we retain information depends on the purposes for which we collected and used it, requirements of applicable laws, the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the resolution of any pending or threatened disputes, and enforcement of our agreements.
When we no longer require the personal information, we will either delete or deidentify it, or if this is not possible, securely store it in accordance with this Privacy Notice and cease use of the personal information until deletion is possible. If we deidentify your personal information (so that it can no longer be associated with you and thus is no longer considered personal information under relevant laws), we may retain this information for longer periods.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own products, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending an email to [email protected].
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Rights and Choices
Right to Know What Personal Information is Being Collected (Right to Access): You have the right to request the following information:
Categories of personal information collected about you.
Categories of sources from which the personal information is collected.
The business or commercial purpose for collecting, selling, or sharing your personal information.
Categories of third parties to whom we discloses your personal information
The specific pieces of personal information we have collected about you.
Right to Delete Personal Information: You have the right to request that we delete any personal information about you that we have collected from you.
Right to Correct Inaccurate Personal Information: You have the right to request that we correct your inaccurate personal information if we maintain inaccurate personal information about you.
Right to Know What Personal Information is Sold or Shared and to Whom: You have the right, if we sell or share your information, to request that we disclose to you the following:
The categories of personal information that we collected from you.
The categories of personal information that we sold or shared about you and the categories of personal information for each category of third parties to whom the personal information was sold or shared.
The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.
Right to Opt Out of Sale or Sharing of Personal Information: You have the right to direct us, if we sell or share your personal information to third parties not to sell or share your personal information. To exercise your opt-out right, you may send an e-mail to [email protected] stating your intention to exercise your opt-out right.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct Training Arena to limit the use of your sensitive personal information to the use which is necessary to perform the Services.
Right of No Retaliation Following Opt Out or Exercise of Other Rights: We may not discriminate against you if you exercise any of your rights as described above.
Right to Data Portability: You have the right to obtain your Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
Accessing and Correcting Your Information
You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We use a variety of security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosures. When we work with other companies to process credit card transactions, those companies use appropriate security measures to protect transactions.
The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Changes to Our Privacy Notice
It is our policy to post any changes we make to our Privacy Notice on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the Privacy Notice was last updated is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website or our App and this Privacy Notice to check for any changes.
Contact Information
To ask questions or comment about this Privacy Notice and our privacy practices, contact us at [email protected].